AI workflow automation
Automate the work between your systems.
We design AI-assisted workflows that read documents, move information between tools and complete routine steps - with approvals and exception handling where they belong.
- Invoice receivedEmailDone
- Extract fieldsDocument AIDone
- Match purchase orderERPDone
- Finance approvalApproverWaiting
- Create billAccountingQueued
Where time goes
Repetitive work hides in the gaps between tools
- 01
Manual hand-offs
Work waits in inboxes while someone copies details from one system into another.
- 02
Unstructured inputs
Emails, PDFs and scans carry the information, but rule-based automation can’t read them reliably.
- 03
Exceptions
Real processes have edge cases. Automation that ignores them creates more work than it saves.
- 04
Visibility
When a process spans several tools, it is hard to see where any given item is or why it stalled.
What we build
Automation that understands the work
AI handles the reading and judgement-light steps; deterministic logic and people handle the rest.
Process discovery
Map the current workflow, its systems and its exceptions before deciding what to automate.
Multi-step workflows
Orchestrate sequences across tools, with branching, retries and clear state for every item.
Document processing
Extract and validate fields from emails, PDFs and forms, flagging low-confidence values.
Tool integrations
Connect email, spreadsheets, CRMs, ERPs and internal APIs through permissioned connectors.
Approvals and exceptions
Route decisions to the right person with context, and queue exceptions for review.
Monitoring and evaluation
Track throughput, error rates and extraction accuracy so the workflow keeps improving.
Illustrative workflow
Supplier invoice, from inbox to accounting
One example of a document workflow combining AI extraction, validation rules and human approval.
Conceptual workflow. Thresholds, systems and approvers are configured per process.
Flow
Illustrative01Invoice arrives
A PDF invoice is received in a shared finance inbox.
email
02Extract key fields
Supplier, amounts, dates and line items are extracted, each with a confidence score.
03Validate against records
Totals are checked against the purchase order and supplier record.
ERP
When: Above threshold or mismatch
04Approval
Mismatches or amounts above a threshold go to a finance approver with the evidence attached.
05Create the bill
The approved invoice is entered in the accounting system and the item is closed.
accounting system
Approval and exception handling
Automation with the right checkpoints
We decide with you which steps run automatically, which need sign-off, and what happens when something doesn’t fit.
Human-in-the-loop approvals
Sign-off steps for financial, customer-facing or irreversible actions.
Exception queues
Items the workflow can’t process confidently are routed for review instead of guessed.
Audit trail
Every step records inputs, outputs and who or what made the decision.
Safe failure
Retries, timeouts and alerts so a failing integration doesn’t silently drop work.
Implementation approach
How we would approach it
Every engagement is shaped by your systems and constraints. A typical path looks like this.
- 01
Discover the process
Observe how the work is done today, including the exceptions people handle informally.
- 02
Design the workflow
Decide what is automated, what needs approval, and how exceptions are handled.
- 03
Build and test
Run the workflow on historical examples and compare results with what people did.
- 04
Run and monitor
Go live in stages with dashboards for throughput, errors and review queues.
Have a business problem AI could solve?
Let’s understand the challenge and explore what a useful solution could look like.
Or email info@skarp.global